Payment Methods

We accept various payment methods including MasterCard, Visa, JCB, UnionPay, Thai QR PromptPay, Mobile Banking (K Plus, Krungsri Bank), Truemoney Wallet, Shopee Pay, LINE Pay, and Wechat Pay.

Order Modification or Cancellation

Once your order is submitted, changes may not be possible due to our fast processing. However, we'll do our best to accommodate any requests. Please contact us for assistance. Please note that order cancellation is not guaranteed


Credit cards are charged when the order is shipped

Security of Credit Card Information

We utilize Secure Socket Layer (SSL) encryption for all online orders to protect your information.

Promo Code Application

Enter your promo code during checkout, not in the cart. Only one promo code can be used at a time, and please review the terms and conditions for any exclusions.

Duty/Tax Fees for International Orders

International orders may be subject to duty/tax fees. Please consult your country's customs office for details

Gift Wrapping

Items come packaged in a pouch with a meaning card. Additional gift wrapping is available by selecting the "is this a gift?" option on the product page. Please note that this option must be selected before purchase

Order Status

Log in to your Femme Fatale Jewelry account and select "My Orders" to check the status. If you haven't created an account, you can do so using the same email used for the order. Additionally, we send order confirmation and shipping emails to the same address used for purchase. If you can't find these emails, please check your junk/spam folder or contact us at support@femmefatale-jewelry.com.